Forgotten your password?

Security – personal data and transactions

How secure is your personal data?

The security of your personal data is paramount to EventElephant.
Your bank account details are extremely secure. They are encrypted and sit behind our secure firewall, which is monitored by security experts 24x7, 365 days a year. EventElephant receives regular updates to ensure it’s protected against external threats.

The EventElephant finance department has access to personal details so it can authorise and instruct Allied Irish Bank to transfer funds to the organiser.

EventElephant will never release clients’ bank details to any third party. Plus all account information is protected by the relevant EU data protection laws.


How secure are attendees’ transactions?

EventElephant does not hold any credit or debit card details. Online payments are taken via our secure payment gateway, Adyen.

EventElephant does not have access to attendees’ bank accounts or bank account details.

Attendees that pay for an event online are verified through Adyen, which screens all card details. It verifies the details, including the unique IP address of the attendee, the card number, expiry date and the CVV number, and then processes the payment.

Debit and credit cards that are registered with 3-D Secure (Verified by Visa) will go through the 3-D Secure verification process.

All cards will automatically be scrutinised against Adyen’s international ‘Credit Card Black List’ and rejected if a there’s a positive match. Weighted values have been assigned to transaction events, customer locales and card details. These weighted values are held in Adyen’s risk assessment module, which evaluates every transaction and assigns it a potential risk value. A risk score of 100 or more will automatically be refused.

EventElephant has an insurance policy to cover all client monies held in trust. This policy is with ACE European Group Ltd. It protects event organisers’ funds against internal or external misappropriation of funds, subject to insurance policy terms and conditions.