Recruiting and Retaining Members During Challenging Times :: Speakers

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Speakers

	Sue Froggatt Sue has over 25 years experience in marketing and over the last ten years has specialised in working with membership organisations on member recruitment and retention issues. Over 450 associations and 1,800 delegates have attended her events and seminars. She is also involved with a number of research and consultancy projects for various associations. She is passionate about helping associations strategically, operationally and tactically with member recruitment and retention issues. She is a firm believer in practical, commonsense approaches that are backed up by evidence.Sue is a founder member of the UK Professional Speakers Association.
	Abby Wright-Parkes Abby Parkes-Wright has worked with membership bodies since 2004. She worked for ACEVO (Association of Chief Executive Officers for Voluntary Sector organisation) for five years, as Director of Membership and Marketing, and has since been consulting for a range of membership bodies helping them with strategic and tactical issues.
	William Thomson William Thomson has been managing event since 1996. William’s roles in membership bodies have included successfully reengineering the events departments at The British bankers’ Association and The Council of Mortgage Lenders (CML) and one of Europe’s largest membership organisations, The Institute of Chartered Accountants in England and Wales. William was former Commercial Manager for the CML and is now an Events Consultant for Gallus Events.
	Jyotirmaya Hull-Jurkovic Jyoti is leading software consultant at ASI, engineering upgradeable NFP solutions exploiting the latest concepts and technologies. With a manufacturing automation background, Jyoti has been involved in the NFP industry in the UK for over 15 years.
	Steven Rendall Steven is a hands-on graphic designer who formed Ocean in 1996 to help clients communicate cost effectively to their target audiences at a time when afforable design was only available from larger, expensive, fee based design agencies. Since then Ocean has gone on to create award winning design solutions for a variety of membership organisations and charities. Steven is also a member of the Chartered Society of Designers.
	Andy Jarvis In 12+ years Andy has worked with an array of blue-chip brands (Orange; Lloyds TSB; GSK; Morrisons and more) across a range of sectors, picking up unique transferable insights and experiences and a few UK and European awards along the way. Not a big believer in lines (above, below, on or off) Andy favours an integrated approach to strategic and creative solutions. Thinking he now applies at aura creative who, for over 5 years, have been supporting professional bodies.
	Tink Taylor Tink Taylor is a founding member of dotDigital Group plc, established in 1999 as a full-service digital marketing agency. As a member of both the Direct Marketing Associations and Internet Advertising Bureau’s email marketing councils, Tink helps drive best practice and knowledge to all digital marketers.
	Susie Kay Susie Kay, founder of The Professionalism Group, has worked with professional associations for many years. She has developed standards and strategies both in the UK and overseas and worked with a wide range of organisational structures and stakeholder groups. She is passionate about enhancing professionalism in all sectors of the economy.
	Steve Bagshaw Steve Bagshaw is publishing director at Redactive Media Group where he looks after the editorial and commercial operations for four membership association titles, their digital and event brand extensions. The magazines are published on behalf of the Chartered Institute of Purchasing & Supply, CPO Agenda, the British Institute of Facilities Management and the International Federation of Purchasing & Supply Management. With 15 years’ editorial experience he has launched and re-launched a succession of magazines, websites and conferences as well as diversifying brands’ operations to match changing market conditions. One of his titles (Supply Management) was Memcom magazine of the year in 2008/9.