Effective Anti-Social Behaviour Case Working
Effective Anti-Social Behaviour Case Working
This one day course will develop the skills of those involved in managing anti-social behaviour cases
The course will cover:
- The effects of anti-social behaviour
- High risk and vulnerable victims
- Information sharing
- Conducting an investigation
- Interviewing victims and perpetrators
- Communication skills
- Managing expectations
- Partnership working – influencing and negotiating
- Decision making processes
- Closing cases
Who should attend?
- Anti-social behaviour co-ordinators/assistants
- Community safety assistants
- Neighbourhood/housing officers
- Police Community Support Officers
- Police Officers
- Cost includes refreshments and lunch
- There will be a maximum of 20 delegates on each course
Cost of the day
Early Bird - 20th August 2011
Public sector organisations £120 (exc VAT)
Voluntary and community organisations £60 (exc VAT)
Price after 21st August 2011
Public sector organisations £150 (exc VAT)
Voluntary and community organisations £75 (exc VAT)