You can create as many events as you want – there are no limits.

If you really want you can set up a whole years worth of events in advance.

You can also preset when each event goes live on the internet for people to view by using the ‘Website Go Live’ calendar in Step 1 of the ‘create an event’ wizard.

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There is no limit to the amount of users that can log into your organiser account simultaneously.

Different users can work on different events in your organisers account at the same time and on the same event.

Note: Be aware however, that if you have two users working on exactly the same page on the same event and at the same time, that the last person to save the work will overwrite anything that has been previously saved.

Ideally you should only have one person working on editing or changing an event at any one time. It is perfectly fine for one person to be editing the ‘create an event ‘wizard for an event whilst a colleague looks at the reports or sends out an invitational email.

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You will find a complete list of all your events in My Dashboard. You will find My Dashboard at the top of each page beside your logged in information and ‘Edit profile’.

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The registration website is a mini website devoted to each event that you run. It contains the details about where and when the event is happening as well as giving a summary of what the event is about.

It is also where people who want to attend your event book up tickets or registrations to let you know that they are coming along.

The registration website gives you a very quick, cheap and efficient way of properly promoting individual events. It also gives you the opportunity to add more detailed information about each event than would be possible via your corporate website, blog, email or social networking site.

EventElephant helps you to automate all of the time consuming tasks, all of the planning and the admin that you usually have to perform to get an event registration presence up and running.

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No the registration website is separate from and different to, your existing company or personal website. You can include an URL link from your corporate or personal website which directs visitors or friends to the registration website for each of your events.

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No, you make no changes to your existing website whatsoever – you don’t even have to touch it.

EventElephant allows you to build and manage entirely separate websites devoted to individual events. EventElephant also gives you the tools and features to direct potential guests and attendees to the registration websites.

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My Dashboard gives you a birds-eye overview of all the events that you have created. It also allows you to access and manage all the contacts that you have imported or added, as well as enabling you to view and organise all the email groups that you have set up for each event.

My Dashboard will only start to be populated with data once you have created events.

My Dashboard is always found at the top of the page next to your login and account information.

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The Event Control Area gives you an overview specifically on the event that you are currently working on.
You can access the Event Control Area when you have finished the ‘create an event’ wizard for each new event .You can also access the Event Control Area per event, through My Dashboard under the ‘Actions’ column.

The Event Control Area allows you to further create, preview and edit content, build a contacts database, send emails and view reports for the event that you are putting together.

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You can access the Event Control Area when you have finished the’ create an event’ wizard for each. You will also be able to access the Event Control Area per event, through My Dashboard under the ‘Actions ‘column.

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Your event information is always stored however far you have progressed in the set-up process.

If you have to leave part way through the ’create an event’ wizard then clicking the ‘Come back later’ button ensures that the system remembers where you are in the event creation process. When you log back into your organiser account all your events are listed in the ‘My Dashboard’ area and from here you can see the status of all your events.

If you are only part way through the ‘create an event’ wizard, the My Dashboard will display as ‘wizard’ under ‘Actions’. Simply click ‘wizard’ and you can get back to whatever stage of the set-up process you reached last time.

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You create a new registration website for each event through using a step by step wizard. The wizard asks you to input information about your event through a series of drop down boxes and text fields.

In addition to the wizard there are lots of clever, ’ready to use’ features that will allow you to do things like;

	Import contacts
	Send out invitations using an email system
	Create lots of ticket types
	Promote and market your events
	Register attendees
	Take online payment
	View reports that tell you who is signing up to attend and what they have paid

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You will see text boxes for two types of Partner codes in EventElephant.

You find the first Partner code when you are setting up an organiser account. This Partner code is called the Elephant Partner code – it is for organisers to confirm their code and status as a partner of EventElephant.

The second Partner code is called the Partner Promotion Code and it is found in the first step of the ‘create an event’ wizard – it is for partners to create a code that they can in turn, assign to organisers or promote through their marketing.

When an organiser inputs a code in the Partner Promotion Code text box that is directly or indirectly given to them by an EventElephant partner, then they receive rewards or incentives relative to the promotions that are being pushed by the partner.

Both types of Partner code are given to event organisers by EventElephant and are primarily for organisations who are marketing or business development partners with EventElephant. By inputting a Partner code in the text boxes in either of the areas, EventElephant will be able to track the activity of their partners, both in terms of the quantity and the type of events that they directly or indirectly set up, and reward them accordingly.

Note: If you have NOT received a Partner code from EventElephant then you don’t need to enter any details in either the Elephant Code or Partner Promotion code text boxes

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You can set the exact date when your registration website will be able to be viewed by everyone via the internet.

You do this through the ‘Website Go Live Date’ on the first page of the ‘create an event’ wizard. Simply click on the calendar icon and choose the date that you want your registration website to be generally accessible to view.

This is usually at the earliest possible date so that you can start to promote your event and sell tickets as soon as possible.

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It is important that EventElephant knows what type of events you are creating for two reasons;

First of all depending on the category of event that you are creating, then a selection of pre-built design themes will appear for you to use, later on in the ‘create an event’ wizard. The EventElephant system will display the themes that would be most useful or relevant to your event.

Secondly by categorising your event you will be able to help visitors to the EventElephant website search more easily for your type of event. EventElephant drives substantial traffic to its own website and encourages visitors to not only set up their events using EventElephant, but to also search for events that they would like to attend.

Visitors will be able to search by type or category of event as well as geographically.

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Key words are the headline words that best help to define what your event is about - the top 10 words that best describe your event.

Key words will help search engines find your event registration more easily.

Once search engines can find and index your registration website then potential visitors or attendees to your event will be able to find it much easier when they search on Google or Yahoo etc.

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When you are in the ‘create an event’ wizard you can click out of your work if you want to without having to worry about losing what you have just input. Clicking ‘Come back later’ allows you to save all your work up to that point in the wizard.

When you want to return to your event you can click on it in My Dashboard and by clicking on ‘wizard’ under ‘actions’ you are taken back to exactly the page where you left the wizard earlier.

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An organiser can change and edit information in the ‘create an event’ wizard. An organiser is able to do this in the Event Control Area for the event under ‘Modify event details’.

Details can be changed both before attendees start to sign up and after they have started to sign up.

However once attendees have started to sign up you are more limited as to what you can change, otherwise the details and the conditions would have to change again for those who have already registered or booked.

The table below shows what can be changed before and after bookings are made:

...	Can change before bookings are made	Can change after bookings are made	Notes
The capacity	Yes	Yes	...
The event title	Yes	Yes	...
The event date /time	Yes	Yes	...
The name of event host	Yes	Yes	...
The location	Yes	Yes	...
The ‘Website Go live’ date	No	No	...
The ticket types	Yes	No	It is still possible to add new ticket types at any stage
The ticket price	Yes	No	...
The ticket currency	Yes	No	...
Promotional tickets	Yes	No	Promotional Codes can be changed after bookings have been made on the site but not after the promotional code itself has been used
Payment options	Yes	Yes	...
Changing from paid to non paid	Yes	No	...
The attendee registration questions	Yes	No	It is still possible to add new attendee registration questions at any stage
Changing from non paid to paid	Yes	No	...
Customising invoices	Yes	Yes	Invoices are created at Dashboard level i.e. outside the event. Therefore this relates to the 'Assign Event Invoice Template' option
The Terms & Conditions	Yes	Yes	In a future release it will only be possible to edit custom T&Cs up until the first booking has been made on the site
The look and feel	Yes	Yes	...
The Sponsor logos	Yes	Yes	...
The speaker details	Yes	Yes	...
The layout	Yes	Yes	...
The content	Yes	Yes	...
The accommodation details	Yes	Yes	...

Note that the following can also be changed at any time:

	Custom Pages
	Event logo/banner
	VAT incl rate
	Bank Details
	Ticket Type Order
	Admin Classification
	Sessions

The following can only be changed before a booking is made:

	AMF Wrap In
	CC Fee Wrap In

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The following features can’t be changed once the registration website has been created;

	The ‘Website Go live’ date
	The ticket price (This can still be changed after the ‘create an event’ wizard is complete but not after the first booking is made for that ticket type)
	Changing from paid to non paid (This can still be changed after the ‘create an event’ wizard is complete but not after the first booking is made on the site)
	The attendee registration questions (Questions can be modified until the first booking is made on the site. Questions can still be added at any time after bookings have been made)
	The look and feel (Themes, Layout etc can be changed at any time)
	The event URL (The Site Name can be changed up until bookings have been made on the site)
	Existing Promotional codes (Promotional Codes can be changed until they have been used)
	The event categorisation

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Some event organisers are liable to register for taxation and to charge taxation on their event. This mostly applies to business orientated or public events as opposed to private parties or private events.

If you are unsure if your event is liable for taxation, we would recommend that you contact your tax advisor or local taxation office to clarify your situation.

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Custom pages allow you to add a brand new navigation tab to your registration website. You can only use this functionality in the Professional version of the product but you can add as many new navigational tabs as you want.

You can add a new custom page in the Event Control Area of each event under "Custom Pages" located at the bottom of the page. If you want to add a new custom page or navigational tab called, for example,"Documents", – then simply add the word "Documents" into the box to the right of "Add New Custom Page: URL".
Then click "Add".

Next click on "Preview your Site" in the Event Control Area for your event. Your registration website appears.
Click on "custom page" that appears in the navigation tabs.
Add "Documents" into the page title text box and click "save". ‘Documents’ will now appear as one of the navigational tabs.

At any time you can go back into your registration website ‘content manager’ and edit the page title to rename the custom page.

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Yes you can.
Custom pages allow you to add a brand new navigation tab to your registration website. You can only use this functionality in the Professional version of the product but you can add as many new navigational tabs as you want.

You can add a new custom page in the Event Control Area of each event under ‘Custom Pages’ located at the bottom of the page. If you want to add a new custom page or navigational tab called, for example ,’Documents’, – then simply add the word ‘Documents’ into the box to the right of ‘Add New Custom Page: URL".
Then click ‘Add’.

Next click on ‘Preview your Site’ in the Event Control Area for your event. Your registration website appears.
Click on ‘custom page’ that appears in the navigation tabs.
Add ‘Documents’ into the page title text box and click ‘save’. ‘Documents’ will now appear as one of the navigational tabs.

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EventElephant is integrated with Google maps. You add the details about your venue on the opening page of the ‘create an event’ wizard under ‘Event Location’.

In order for the Google map to accurately pinpoint your venue location you must fill in all the location details as best you possibly can. Google uses each line of the venue address to gradually focus in on the location, so leaving out even one line will affect how Google maps represents your venue.

Google maps appear in the ‘where’ panel box on your registration website. It appears as a link which visitor’s to your site click to open the Google map showing the venue location.

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Adding images is very simple to do using the content editor. You can upload them straight from your desktop on your PC, Lap Top or Mac.

You can find the content editor both in the ‘create an event’ wizard, (for when you are entering the summary overview /content), and in the Event Control Area under ‘Modify Your Event’/‘Preview your site’.

To upload photos via the Event Control Area under ‘Modify Your Event’/‘Preview your site’ click on ‘Edit’ for the content editor. Then click the ‘Insert/ Edit Image’ icon.

The Image Properties box
When you click the ‘Insert/ Edit Image’ icon the Image Properties box appears. The Image Properties box allows you to manipulate or edit your uploaded image so that it matches your exact requirements.

	You can reset the image size both vertically and horizontally
	You can set how thick the border around your image is so that it either butts up right next to your copy or so it creates a larger gap between the copy and the image
	You can automatically align where the image is placed on the page – whether it is to the left, the right, the top, or the bottom etc

Adding photos
To add your image into the Image properties box click on the ‘Upload’ tab at the top of the box.
You now have the option to browse for your image on your computer. Once you have found the image that you want to use, select the image and click on ‘Send it to the Server’.

Once this has been completed you receive a message telling you that your image has been successfully uploaded, (as long as the image is not too big).

Once uploaded the image appears in the Image Properties box. From here you can change the size of the image, align it on your page and add a border if you wish. When you are happy click ‘OK’ and the image appears in the content editor/your page.

Now click ‘Save’ to add the image to your event registration page.

Editing the image
Once you have seen the image on the page you may want to edit it in order to get it looking just how you want. To change or edit the image click on the image in the content editor and then click on the ‘insert/edit‘ image icon. You can resize or realign the image from here.

Image library
Note: You don’t have to upload the same image more than once. To use the image that you uploaded click the ‘Browse Server’ button within the Image Properties box and it will list all the images that you have previously uploaded. You can then select one of them to be re-used.

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Yes there is – every image/photo that you have uploaded and saved is archived in the system for you to use again.

To access your list of images click the ‘Browse Server’ button within the Image Properties box. You can do this with the content editor that you will find in the ‘create an event’ wizard or the Event Control Area under ‘Modify your event/preview your site’.

A full list of all the images that you have previously uploaded appears. You can then select one of them to use again.

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No, you don’t have to upload one of your own banners if you don’t want to. You can use one of the readymade themes that you find in the ‘create an event‘ wizard. These design themes look good without an uploaded banner although you can still upload a banner onto the theme if you want to.

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Before you upload the banner and when it is on your desktop or in a folder, click on it with your mouse so that it is highlighted. Once it is highlighted right click with your mouse. A box appears. Scroll down and click on ‘Properties’. A new box replaces the old one. This new box tells you in what format your banner is – JPEG, GIF or PNG.

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Before you upload the banner and when it is on your desktop or in a folder, click on it with your mouse so that it is highlighted.

Once it is highlighted right click with your mouse. A box appears. Scroll down and click on ‘Properties’. A new box replaces the old one.

At the top of the new box you see the headings ‘General’, ‘Security’, ‘Details’ and ‘Previous Versions’. Click on ‘Details’ and another new box replaces the old one. Beside ‘Dimensions’ you can view the width and height of your image.

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There are two areas within the system where you can upload your banners. The first one is in the ‘create an event‘ wizard. The second can be accessed from the Event Control Area under ‘logo/banner’.

From either of these two areas you can search for the banner image on your computer by clicking the ‘Browse’ button.

Once located, select the image and upload it as a banner by pressing ‘upload’. Your banner will now be viewable in the Event Control Area as well as being loaded in your event registration website.

If you click on the banner in the ‘Event Control Area’ then you can view the size of the banner as it will appear on your registration website. You can also remove the banner from this location and upload another – click ‘remove’ to do so.

The banner is automatically positioned in the header space at the top of your registration website page.

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You can upload banners in three formats – GIF, JPG or PNG.

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There is no maximum size for a banner although the preferred size is 880x400 pixels. If the banner is larger than this the system will resize it for you. However the banner needs to keep its aspect ratio/size proportions (i.e. a banner that is say 500px wide by 1000px high will NOT be excepted if the banner is say 1600px wide by 600px), in order for the system to sensible be expected to upload it.

Finding out the size of your banner;
Before you upload the banner and when it is on your desktop or in a folder, click on it with your mouse so that it is highlighted. Once it is highlighted right click with your mouse. A box appears. Scroll down and click on ‘Properties’. A new box replaces the old one.

At the top of the new box you see the headings ‘General’, ’Security’, ‘Details’ and ‘Previous Versions’. Click on ‘Details’ and another new box replaces the old one. Beside ‘Dimensions’ you can view the width and height of your banner.

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Your banners are resized automatically – the system shrinks the space around the dimensions of your banner to ensure that it fits.

Your banner won’t be uploaded or suitable if it is;

	Really very large or really very small
	Out of proportion such as 880 wide x 400 pixels high – so in other words if the width was smaller than the height

You can either resize your original banner yourself using tools like Photoshop, or you can contact EventElephant and we will commission one of our web designers to resize the original banner for you.

Contact us via telephone
Call 0044 (0)208 334 8068 and ask for Sarah or David

Contact us via email
Via support@eventelephant.com. A member of the team will get back to you as soon as possible.

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Yes, EventElephant is happy to help you. We can either give you instruction on how to resize your original banner or we will commission one of our web designers to resize your banner for you.

Contact us via telephone
Call 0044 (0)208 334 8068 and ask for Sarah or David

Contact us via email
Via support@eventelephant.com. A member of the team will get back to you as soon as possible.

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Yes, EventElephant can create original banners for you.

Contact one of the Customer Service team and we will take a brief from you as to what you would like your banner to incorporate and look like.

Depending on the quantity or complexity of your banners and your registration website we may ask for a nominal fee to produce original artwork for you. We would make you aware of, and get your agreement to any potential fees before commissioning any design work for you.

Contact us via telephone
Call 0044 (0)208 334 8068 and ask for Sarah or David

Contact us via email
Via support@eventelephant.com. A member of the team will get back to you as soon as possible.

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There are two areas within the system where you can upload your logos. The first one is in the ‘create an event ‘wizard. The second can be accessed from the Event Control Area under ‘logo/banner’.

From either of these two areas you can search for your logo on your computer by clicking the ‘Browse’ button.

Once located, select the image and upload it by pressing ‘upload’. Your logo will now be viewable in the Event Control Area as well as being loaded in your event registration website.

If you click on the logo in the ‘Event Control Area’ then you can view the size of the logo as it will appear on your registration website. You can also remove the logo from this location and upload another – click ‘remove’ to do so.

The logo is usually positioned to the left hand side of the header space at the top of your registration website page. However, ready-made design templates may display the logo elsewhere, according to what better fits each layout.

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You can upload logos in three formats – GIF, JPG or PNG.

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There is no maximum size for a logo. Although the preferred size is 750pixels x 150pixels, if the logo is larger than this the system will resize it for you.

If it needs to be resized then you will be able to do so – (see FAQ: How do I resize my logos?).

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No, you don’t have to upload one of your own logos if you don’t want to. You can use one of the readymade themes that you find in the ‘create an event‘ wizard. These design themes look good without an uploaded logo, although you can still upload a logo onto the theme if you want to.

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Before you upload the logo and when it is on your desktop or in a folder, click on it with your mouse so that it is highlighted.

Once it is highlighted right click with your mouse. A box appears. Scroll down and click on ‘Properties’. A new box replaces the old one. This new box tells you in what format your logo is – JPEG, GIF or PNG.

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Before you upload the logo and when it is on your desktop or in a folder, click on it with your mouse so that it is highlighted. Once it is highlighted right click with your mouse. A box appears. Scroll down and click on ‘Properties’. A new box replaces the old one.

At the top of the new box you see the headings ‘General’, ‘Security’, ‘Details’ and ‘Previous Versions’. Click on ‘Details’ and another new box replaces the old one. Beside ‘Dimensions’ you can view the width and height of your logo.

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Your logos are resized automatically – the system shrinks the space around the dimensions of your logo to ensure that it fits.

You’re logo won’t be uploaded or suitable if it is;

Really very large or really very small

You can either resize your original banner yourself using tools like Photoshop, or you can contact EventElephant and we will commission one of our web designers to resize the original banner for you.

Contact us via telephone
Call 0044 (0)208 334 8068 and ask for Sarah or David

Contact us via email
Via support@eventelephant.com. A member of the team will get back to you as soon as possible.

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Yes, EventElephant is happy to help you. We can either give you instruction on how to resize your original logo or commission one of our own web designers to resize your logo for you.

Contact us via telephone
Call 0044 (0)208 334 8068 and ask for Sarah or David

Contact us via email
Via support@eventelephant.com. A member of the team will get back to you as soon as possible.

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Yes, EventElephant can create original logos for you.

Contact one of the Customer Service team and we will take a brief from you as to what you would like your logo to incorporate and look like.

Depending on the quantity or complexity of your logos and your registration website we may ask for a nominal fee to produce original artwork for you.

We would make you aware of and get your agreement to, any potential fees before commissioning any design work for you.

Contact us via telephone
Call 0044 (0)208 334 8068 and ask for Sarah or David

Contact us via email
Via support@eventelephant.com. A member of the team will get back to you as soon as possible.

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Currently there is no functionality for uploading videos to your event registration website.

EventElephant does allow you to input the links that lead to external video from other sites such as YouTube and Google Video, or even upload any video, animation or slide show photos that were previously saved as swf format, using Flash.

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The content editor, (which is actually an online tool called FCKeditor), is the tool which allows you to add content to your event registration website. The content editor can be found in the first step of the ‘create an event’ wizard, and also on the preview version of the event registration website under ’edit’.

The content editor works in much the same way as you would add content to a Word document or add content into an email system. You basically start writing in the text space provided but use the icons above to do things like;

	Choose fonts and colours
	Add images and photos
	Insert flash
	Add gridlines or tables to organise the layout of your content and photos
	Insert special characters/smiley face
	Insert/remove bulleted or numbered lists
	Add indents
	Justify copy
	Insert/edit links
	Check spelling
	Undo actions

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There are two areas within the system where you can add the main body of content for your event registration website.

The first is in the ‘create an event’ wizard and the second is via the preview of your registration website in the Event Control Area for each event – Modify Your event/Preview. Both of these areas work in similar ways;

1.
To add content when you are in the ‘create an event’ wizard simply add your text and content into the large text box. The content editor is already open and on view for you in this step of the wizard.

2.
When you are accessing the content editor via the Event Control Area you have to first of all open it up,(unlike in the wizard where it is open already). To do this click on ‘Preview your site’ under ‘Modify your event’ in the Event Control area. A preview version of your registration website appears. Click on the ‘edit’ button to open up the content editor.

In the content editor you can add your text and stylise it by adding different fonts/sizes and colours, much the same as you can do in Microsoft Word.

Click on save and the new text is added to your event registration website.

NOTE: We recommend that you also read the FAQ: "What is the content editor?".

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You will be able to preview what your new content layout looks like in three areas;

1.	In step 1 of the ‘create an event’ wizard – creating a full description of your event – you can click the preview icon once you have entered copy, content or images.
2.	You can also preview your site in the Event Control Area for each event under ‘Modify your site’/‘Preview your Site and add event description’.
3.	You can click on the name of your event in My Dashboard where all the events that you have created are vertically listed.

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When you are putting in your full event description there is a way to make your copy layout look neat and structured.

By using the ‘insert/edit’ table icon . You can create gridlines or tables, (just as you would in a Word document), that helps you separate and space copy and images so that your page looks professionally created.

When you click on the ‘insert/edit’ table icon a new window of tools will appear that allows you to do the following;

	Create rows and columns for your table
	Set the dimensions for width and height
	Set a thickness for the border or gridlines – border size
	How far the copy or image starts from the edge of the border - cell padding/spacing
	Aligning your copy or image to start at the top, middle, left, right or centre of the box

Note: The individual boxes in the table that you create are called ‘cells’.
Note: If you right click your mouse when you are working in your table the new ‘table window’ opens up for you to change some of the table properties that are outlined above.



Making the borders invisible
You can make the gridlines or borders disappear from your page so that they don’t appear on your registration website by setting your ‘borders’ to the value zero.

The lines will still appear on your version of the page but don’t worry, when you save your work they will not appear on the ‘live’ registration website copy area.


Recommendation:
Balancing your table
When using tables you must have a balanced amount of cells otherwise your table will be out of alignment when you view it on your registration website.

A balanced table looks like this;

1	2	3
4	5	6

And an unbalanced table looks like this;

1	2	3
4	5

A solution for balancing up your table would look like;

Merge cell 3 & 6 as below:

1	2	3 & 6
4	5

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Yes you can. You have three options when pasting from Word:

You can copy and paste when you are using the content editor. You find the content editor in the ‘create an event’ wizard and via the Event Control Area for each event under ‘Modify your event’/Preview your site’.

Under the box for adding content in the content editor there is also a link to help you - "Click here for advice if you are copying and pasting from MS Word".

Your options are;

1.	The content editor has a "Paste as Plain Text" option. It's the button with a clipboard and a letter "T". After copying the text in Word, go to the content editor and click the "Paste as Plain Text" button, and a window pops up. Paste the text into this popup window and hit "OK". The text is pasted as "Normal" text into wherever your cursor points.
2.	The content editor also has a "Paste from Word" option. It's the button with a clipboard and the Word icon. Click this button and a window pops up. Copy and paste from Word into this window. Notice that all the styles carry over from Word. There are two checkboxes below the text area in this popup window: "Ignore Font Face definitions" and "Remove Styles definitions". You should always check "Ignore Font Face definitions". This changes whatever font you used in Word (e.g.: Times New Roman, Arial, etc.) to the predefined font for the Website. If you leave "Remove Styles definitions" unchecked, it allows you to preserve all the style changes that you have made to the text in Word, such as bold, italicise, and underline. This saves you the trouble of having to redo them all after pasting into the content editor.
3.	You can copy and paste the text from Word into something called Notepad. Notepad strips out all of the formatting that may be on the page that you are copying and turns everything into plain text. Once you have copy and pasted into Notepad - then copy and paste from Notepad into the content editor. Then apply all the styles all over again. Where do I find Note pad? You can find Notepad on your laptop or PC by clicking your start menu button, usually on the bottom left hand corner of your machine. Then click on ‘All programs’ – A full list of all the programs on your laptop/PC appears. Click on ‘Accessories’ – another list appears. It is on this list you will find Notepad .Click on ‘Notepad’ and paste the content that you are copying into the text box and proceed as explained above.

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It is possible to make your event registration website look both very professional and exactly how you wish to look. You have three options to create the overall look and feel;

1.	You can choose to select one of the prebuilt layout themes. These are located in the ‘create an event’ wizard and cover a good range of design - layout and colours. You can change the theme at any stage by going to the Event Control Area for the event under ‘modify my event’/change design scheme.
2.	Alternatively you can completely customise your site by selecting your own colours.

You can do this in the ‘create an event’ wizard. You can use a range of drop down boxes, click boxes and colour kaleidoscopes to build your own design theme.

You can select the colours for all the different parts of your event registration page such as the text colour, heading colour, panel colour and background colour.

Recommendation;
Customers have found that using just two or three colours produces the best results and cleanest looking website – try a black and white version first to see how it looks.

You can edit the theme or colours you have chosen at any time by going to the ‘Event Control Area’ and selecting ‘Change Design Scheme’ or ‘Customise Colours’.

3.

EventElephant can also customise your site for you and create a complete look and feel. Contact one of the Customer Service team and we will take a brief from you as to what you would like your registration website to incorporate and look like. Depending on the quantity or complexity of your vision we may ask for a nominal fee to produce original artwork for you. We would make you aware of and get your agreement to, any potential fees before commissioning any design work for you.

Contact us via telephone
Call 0044 (0)208 334 8068 and ask for Sarah or David

Contact us via email
Via support@eventelephant.com. A member of the team will get back to you as soon as possible.

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Depending on the type of event registration page that you have created, there are several options for how you can have your page laid out, or for how you can organise where various information panels and navigation headings are positioned.

You can decide ‘what to position where’ in the ‘create an event’ wizard or you can edit or make changes to the existing layout by selecting ‘Change Page Layout’ in the Event Control Area for each event – under ‘Modify your event’.

You have control over options such as;

	If you are building a ‘Classic’ event, you can choose to have your information boxes on the left hand side of the page, or on the right hand side of the page.
	If you are building a ‘Professional’ event you can choose whether to have your navigation tabs as stacked bars going down on the left hand side of the page, or have them as tabs going horizontally along the top of the page.
	You can also choose to have your sponsor logo panel to the left or to the right of the page.

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Yes you can – but for Professional versions of the product only.

In the ‘create an event’ wizard for a Professional event you can choose where to place the panel or box for your sponsor logos.

You can also upload the logos directly on to this page.

You can change and edit your sponsor logos in the Event Control Area for each event under ‘modify/edit your event’.

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Yes you can but in the Professional version of the product only. You can add speaker details in the ‘create an event’ wizard and for as many different speakers as you want. You can;

	Add the name of the speaker
	Insert a maximum 2000 word biography of each speaker
	Upload a photo of each speaker

A navigation tab for your speakers automatically appears on your registration website. When visitors to your website click on the speakers tab they can view information on all your event speakers in a neatly organised layout.

You can edit, add or change speaker details at any point via the Event Control Area for each event under ‘Modify Event details’/Speaker details.

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Yes, you can create a full conference or speaker programme, but only in the Professional version of the product.

The Programme can cover both single day events and multi day events. It can also handle different breakout sessions that are being held in different rooms. EventElephant can also create several overarching conference streams and attach several sessions to each stream.

You can also assign different speakers to different sessions as well as input an overview of each session or stream.

You can set different room capacities for each session as well as having the option of setting an additional fee per stream or session.

You can build your full conference or event programme in the ‘create an event’ wizard and you can make changes to each part of the programme via the Event Control Area for each event under ‘Modify Event Details’/’Speaker details’. A navigation tab for your programme automatically appears on your registration website.

When visitors to your website click on the programme tab they are able to view information on your full programme details in a neatly organised layout.

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Your conference or event programme may have an overall general title or heading such as ‘Preparing UK sports for the Olympics 2012’. The main speech is usually given by a headline speaker on the first morning and sets the overall programme agenda.

After the opening speech, the conference/event may divide into separate breakout discussions under several topic groupings such as: ‘Grassroots sport’, ‘Funding UK sports’, ‘Coaching’, ‘Venues for 2012’ , and so on.

These overarching groupings are called ‘streams’.

You can build your streams in the ‘create an event’ wizard and you can make changes to each stream via the Event Control Area for each event under ‘Modify Event Details’ –‘ Edit session details’.

Your stream and session details appear in the navigation tab for your programme on your registration website. When visitors to your website click on the programme tab they can view information on the streams with their sessions. You can only add session streams in the Professional version of EventElephant.


Characteristics of a stream

Each stream has several sessions attached to it, based on the fact that all the sessions in that stream would have a relevance to the stream grouping.

So for example the stream, ’Grassroots sport’ may have sessions called: ‘Grassroots facilities’, ‘Financing grassroots sports’, ‘Getting parents involved at the grassroots’ etc.

Note: The early morning opening speech would be classified as a session and the stream it would be attached to would be the overall title of the event - ‘Preparing UK sports for the Olympics 2012’.

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Conference or event sessions are a series of smaller breakout discussions that are held simultaneously during the event and thread through its programme.

If there are lots of sessions they will be grouped under overarching streams. All sessions with similar content will be grouped under one session stream. And each stream would have several sessions attached to it based on the fact that all the sessions in that stream would have a relevance to the stream heading or grouping. So for example;

Your conference or event programme may have an overall general title or heading such as ‘Preparing UK sports for the Olympics 2012’.

The main speech is usually given by a headline speaker on the first morning and sets the overall programme agenda.

After the opening speech the conference/event may divide into separate breakout discussions under several topic groupings such as: ‘Grassroots sport’, ‘Funding UK sports’, ‘Coaching’, ‘Venues for 2012’ , and so on. These overarching groupings are called ‘streams’.

Each stream has several sessions attached to it based on the fact that all the sessions in that stream would have a relevance to the stream grouping. So for example the stream ’Grassroots sport’ may have sessions called ‘Grassroots facilities’ , ‘Financing grassroots sports’, ‘Getting parents involved at the grassroots’ etc.

Note: The early morning opening speech would be classified as a session and the stream it would be attached to would be the overall title of the event, ‘Preparing UK sports for the Olympics 2012’.


Creating your sessions

You can build your sessions in the ‘create an event’ wizard and you can make changes to each stream via the Event Control Area for each event under ‘Modify Event Details’ –‘ Edit session details’.

Your stream and session details appear in the navigation tab for your programme on your registration website. When visitors to your website click on the programme tab they can view information on the streams with their sessions.

You can automatically add sessions in the Professional version of EventElephant only.

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You can add your session details in the ‘create an event‘ wizard. You can automatically create the following details in relation to your sessions;

	Type of session
	The overarching event stream that the session relates to
	The date, start and end time of each session
	The location for each session
	The speakers for each session
	The session overview
	The attendance capacity for each session
	Whether attendance is mandatory for each session
	Assign an attendance fee to each session

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In the ‘create an event’ wizard you have the option of choosing one of several types of session from a drop down box;

The options are;

	A coffee break
	A breakout session
	A customer session
	A discussion panel
	A keynote speech
	Miscellaneous
	Non bookable sessions
	Partner sessions
	Plenary sessions
	A presentation
	A Q&A session
	A networking session
	A user group session

You can change the type of session via the Event Control Area for each event under ‘Modify Event Details’ –‘Edit session details’.

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On your registration website you can add details of hotels or other accommodation options to help your event delegates or visitors. You can add the information during the ‘create an event’ wizard and you can make changes via the Event Control Area for each event under ‘Modify Event Details’ –‘ Edit accommodation details’.

The details of all the hotels that you have suggested appear in the ‘Accommodation’ navigation tab on your registration website. When visitors to your website click on the ‘Accommodation’ tab they can view information on the hotels that you have recommended.

You can create the following accommodation details;

	The name of each hotel
	The web address of each hotel
	The room rate per night
	The address of each hotel
	A photo of each hotel

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Yes, it is very easy to edit almost any area of your event site once created! Simply go to your event control area and choose which area of the site you would like to edit from the menu on the right hand side.

Depending on how complex your site is, you may find there are less editable options than shown in the image below.

To edit the text on the main summary page, or on any of your custom pages, go to the relevant page, and click on the grey “edit” button that you will find at the bottom of the page. You can then edit the text on these pages freely, and add in images should you wish to do so.

To add or change the banner or logo on your event site, go to the “Event Control Area” and scroll down to the box entitled “Event Logo/Banner” then simply click on the “browse” button and choose the image you would like to upload from your computer files. Then click on “upload” and your image will now be included in your event site.

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